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FAQ

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Q: What sort of carpet types can you provide cleaning services for?
A: We can clean any type of carpet and fibres, including silk rugs.

Q: How much do you charge?
A: We base our quoting on per room basis instead of per square meter. Depending on how many rooms you have and whether it is furnished or not, our experienced customer service representatives will be able to draft up an email quote or give you a quote over the phone. Our pricing is unbelievably affordable and covers everything top to bottom. Unlike other carpet cleaners, we don’t have any hidden costs, meaning we will never bump up the price and add any additional extras on the day of service.

Q: When can I start walking on my carpets?
A: You can start walking on your carpets as soon as the job is finished.

Q: Would all the stains come out?
A: We make use of the best cleaning products and the latest techniques, we can remove most stains. Depending on how long the stain has been on the carpet for, some will completely disappear and some will stay. If we can’t remove these stains, no one else can!

Q: What payment methods do you accept?
A: We accept visa, mastercard, paypal, cheque, bank deposit/transfer and cash. If you require a different payment method, then please ask us if we can accept it.

Q: Do you guarantee your work?
A: We have been servicing both residential and commercial clients in Canberra for years and have many happy customers to this day. We can guarantee %100 customer satisfaction and offer you a 48 hour.

Q: How long in advance do I need to book?
A: In most cases we can offer same day service, however you can also book in advance if you wish.

If you have any other questions, then please don’t hesitate to contact our support team anytime.